We align, build, and manage innovative, high-quality, cost-effective solutions that help customers achieve their mission, enhance business performance, reduce costs, and improve the health for over 50 million Americans.

CNSI COVID-19 Solutions

Solving real-time challenges to help healthcare agencies respond to the coronavirus pandemic

Innovative Solutions for a Rapidly Changing COVID-19 Environment

Expanding Care. Delivering Data. Saving Lives.

The world changed with the arrival of the novel coronavirus. State and federal health agencies were tasked with implementing new systems of care and payment—almost overnight. With the partnership and expertise of CNSI, our clients are not only able to maintain service continuity, but also massively expand healthcare services.

CNSI’s configurable and extensible solutions help states and CMS meet the demand for new services, members, and eligibility requirements as a result of COVID-19.

Real-time System Changes

Addressing urgent changes such as emergency or alternate payments in a matter of hours not days.

Payer-specific Configuration

Empowering clients to implement federal, state, and local changes through our robust rules-based system.

Real-time Reporting & Visualization

Adding data visualization tool functionality to track and correlate public health and program-specific COVID-19 data elements.


Maintaining Continuity through Expanded Access to Care

Innovation. Flexibility. Adaptability.

Now more than ever, we need solutions that are innovative, flexible, and adaptable to this rapidly changing environment. Here are the three ways CNSI is making good on our mission in the era of COVID-19.

1. Immediately establishing new healthcare services, new populations, and new eligibility criteria and codes as a result of unprecedented federal and state waivers.

2. Enabling continuity of services through telehealth and telemedicine initiatives and addressing shortages of non-emergency medical transportation.

3. Increasing rapid response to beneficiaries and providers through customer service center volume, coding and script upgrades.

Our Mission

We help our clients improve the health and well-being of individuals and families through innovative and transformative technology-enabled solutions.

Thought Leadership & Thought Exchange

State forums, lessons learned, waiver conformance for all our state and federal clients.

Future Planning

Telehealth tracking, vaccine tracking, mobile apps for accessing data.

Data-Based Decision Making

Configurable data dashboards accessible to state and federal clients.



Let's build something impactful together


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